JINLAB Nexus
Terms of Service
These terms describe the conditions for accessing and using JINLAB Nexus.
1. About JINLAB Nexus
JINLAB Nexus is a business operating platform developed by JINLAB Technology. Nexus may provide tools for operations, customers, inventory, repairs, sales, invoicing, accounting, payroll, reporting, communications, human resources and other business functions.
2. Accounts and access
Users must provide accurate account information and protect their login credentials. Access to a Nexus organisation workspace depends on the permissions, role and membership assigned to that user. An authenticated account does not automatically grant access to any company or organisation.
3. Organisation administrators
An organisation administrator may invite users, assign roles, control permissions and manage access to organisation data. Organisations are responsible for deciding who is authorised to access their workspace and for reviewing access when staff roles change or employment ends.
4. Acceptable use
Nexus may not be used to unlawfully access information, impersonate another person, interfere with system security, distribute malicious software, commit fraud, abuse communications services or process information in a way that violates applicable law or another person's rights.
5. Customer and business data
The organisation using Nexus remains responsible for the accuracy, lawfulness and appropriate use of the business information it enters into the platform. Users should only upload or process information that they are authorised to use.
6. Third-party services
Nexus may integrate with third-party services such as authentication providers, email systems, messaging services, payment providers, cloud infrastructure and other business tools. Those services may have their own terms and privacy practices, and their availability may affect related Nexus features.
7. Subscriptions and paid services
Some Nexus functions may require a paid subscription, add-on or usage-based service. Applicable pricing, billing terms and included features may be presented separately before purchase or activation.
8. Availability and changes
JINLAB aims to provide a reliable service, but Nexus may occasionally be unavailable because of maintenance, internet failures, third-party outages, security incidents or other technical conditions. Features may be improved, replaced or discontinued as the platform develops.
9. Security responsibilities
Users and organisations must take reasonable steps to protect their accounts, devices and credentials. Suspected unauthorised access should be reported to JINLAB promptly. JINLAB may restrict or suspend access when reasonably necessary to protect users, organisations or the platform.
10. Suspension and termination
JINLAB may suspend or terminate access where these terms are materially breached, payment obligations are not met, use creates a security or legal risk, or continued access could harm Nexus or another user. Organisations may also end their use of Nexus subject to applicable subscription or contractual terms.
11. Intellectual property
JINLAB Nexus, including its software, interfaces, branding, documentation and platform technology, remains the property of JINLAB or its licensors. Customers retain rights in the business information and content they lawfully place in their workspace.
12. Responsibility and limitations
Nexus is intended to assist organisations with business operations. Users remain responsible for important business, financial, employment, tax, regulatory and professional decisions. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded.
13. Privacy
Personal information handled through Nexus is also subject to the JINLAB Nexus Privacy Policy. Organisations using Nexus remain responsible for their own obligations regarding the personal information they collect and control.
14. Governing law
These terms are governed by the laws of the Republic of South Africa, subject to any mandatory rights or protections that apply to the relevant customer or user.
15. Changes to these terms
JINLAB may update these terms as Nexus evolves. Material changes may be communicated through Nexus or other appropriate channels. Continued use after an updated version takes effect may be subject to the updated terms.
Questions about these terms can be sent to jinlabtech@gmail.com.